If you're not receiving your PRA or PRM notifications, weekly and monthly newsletters, and other important e-mails from SFI, take a few moments and review the following list of the most common e-mail delivery issues:
1. E-mail delivery times can vary widely (from a few seconds to a few hours), depending on many factors beyond our control. These issues can originate on any of the multiple third-party servers and services through which an e-mail is routed before arriving at your inbox.
2. Be sure you have whitelisted SFI's corporate e-mail address with your e-mail service. See our whitelist article HERE.
3. Check your e-mail junk/spam folder. If you find an SFI e-mail there, flag it to ensure proper delivery into your inbox next time.
4. As a last resort, contact your ISP directly or register with a new ISP/e-mail provider. Be sure to update your new e-mail address with SFI HERE.